FAQs

Western Wholesale The Garage Door Store

  • What materials are garage doors made of?

    At Western Wholesale The Garage Door Store, we specialize in steel garage doors. These doors offer superior strength and security compared to wood, aluminum, or fiberglass alternatives. Our steel doors are available in various designs, from traditional raised panels to stylish carriage-style options.

  • How important is insulation in a garage door?

    Insulation plays a crucial role in garage doors for several reasons. It helps maintain temperature control, keeping your garage warmer in winter and cooler in summer. This temperature regulation can lead to energy savings. Additionally, insulated doors can help reduce exterior noise.
  • How often should my overhead garage door be serviced?

    We recommend servicing your overhead garage door and operator every six to twelve months. Regular maintenance is essential, especially considering that 55% of homeowners use their garage door as the main entrance, according to Raynor. Routine service ensures your door continues to function properly.
  • How long should my garage door springs last?

    Typically, torsion springs have a lifespan of about 10,000 cycles. A cycle consists of one opening and one closing of the garage door. As springs will eventually wear out, we encourage you to contact us for any necessary garage door repairs.
  • How do I release the door from the operator so I can open the garage door by hand?

    To manually open your garage door, ensure it's fully closed, then pull the red release cord downward. For safety reasons, only pull the release cord when the door is open in emergencies. Release cords are a standard feature on all garage doors.
  • How do I select the right garage door opener?

    Choosing the appropriate garage door opener depends on factors such as the size of your door and the clearance above and beside the door opening. Our team will assist you in making the best decision to ensure you get the right opener and setup for your specific needs.
  • What safety features are important on a garage door opener?

    Key safety features in garage door openers include rolling code technology, which generates a new, non-repeating code each time the control is used. Many openers also feature an external keypad for code-based entry and a timed light for added convenience and safety when entering your home.
  • Why does the garage door reverse and open when I try to close it?

    If your garage door reverses when closing, it's often due to an obstruction in the sensor's path. Check for any objects blocking the sensors and ensure the LED lights on the sensors are blinking. If issues persist, consult the troubleshooting section in your opener's manual or contact us for assistance.
  • How long does a door opener last?

    The lifespan of a garage door opener typically ranges from 10 to 20 years, depending on the model and frequency of use. Regular inspections and proper maintenance can significantly extend the life of your opener.
  • Why won't my garage door open when I press the button?

    If your garage door isn't responding, first check that the opener has power and the remote batteries aren't depleted. If power isn't the issue, try manually lifting the door using the emergency release cable. If you can't lift the door, the springs might be broken. Repeated use may have triggered the motor's overload protector; in this case, wait 15 minutes before trying again. For any concerns about your garage door opener, please don't hesitate to contact us.